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NDIS Support

Understanding the NDIS — made simple

Plain-English answers to help you navigate the National Disability Insurance Scheme.

What is the NDIS?

The National Disability Insurance Scheme (NDIS) is Australia's national approach to funding reasonable and necessary supports for people with permanent and significant disability. It puts you in control: you choose your goals, your providers and how your funding is used.

How your plan can be managed

Self-Managed

You manage your own funding, choose any provider and handle invoices directly. Maximum choice, more admin.

  • Use any provider (registered or not)
  • Pay invoices directly
  • Track your own budget

Plan-Managed

A plan manager handles the financial admin while you keep choice and control of your providers.

  • Use any provider
  • No invoicing or claims
  • Real-time budget tracking

NDIA-Managed

The NDIA pays registered providers directly. Simplest option with the least admin.

  • Registered providers only
  • NDIA handles payments
  • View claims via myplace

Funding categories

Core Supports

Everyday assistance — personal care, transport, consumables and community participation.

Capacity Building

Skills, learning and capability — coordination, employment, daily activity, social participation.

Capital Supports

Assistive technology, home modifications and specialist disability accommodation.

The participant journey

  1. 1

    Access Request

    Apply to the NDIA and provide evidence of disability.

  2. 2

    Planning Meeting

    Meet with a planner to discuss goals, supports and funding.

  3. 3

    Plan Approved

    You receive a plan with funded supports for 12-24 months.

  4. 4

    Implementation

    Choose providers (like us!) and begin services.

  5. 5

    Plan Review

    Regular reviews adjust your plan as your needs evolve.

Frequently asked questions

Who is eligible for the NDIS?+

Australians under 65 with a permanent and significant disability who are citizens or permanent residents.

How long does an NDIS plan last?+

Plans usually last 12-24 months and are reviewed before they expire.

Can I change providers?+

Yes — you have full choice and control. We make transitions smooth and stress-free.

What if my plan doesn't have enough funding?+

We help you prepare for reviews and can advocate for the supports you need.

Need help navigating the NDIS?

Our team can guide you, no matter where you are in the journey.

Talk to our team