Skip to content

Legal

Terms & Conditions

Please read these terms carefully before using our services or website.

Last updated: January 2026

1. Services

Support To Able provides NDIS-funded disability supports across South East Queensland. Specific services, hours and rates are agreed in a Service Agreement with each participant.

2. Fees and payment

Services are charged in line with the current NDIS Price Guide unless otherwise agreed. Payment is processed through your plan management arrangement.

3. Cancellations

Short-notice cancellations may be charged in line with NDIS rules. Full cancellation terms are set out in your Service Agreement.

4. Your responsibilities

You agree to treat our staff with respect, provide a safe environment for service delivery and notify us of changes that affect your support.

5. Feedback and complaints

We welcome feedback and take complaints seriously. Contact us anytime; you may also contact the NDIS Quality and Safeguards Commission.

6. Website use

Information on this website is general in nature and does not constitute medical or legal advice.