Last updated: January 2026

1. Information we collect

We collect personal information necessary to provide NDIS supports including contact details, NDIS plan information, health information and emergency contacts.

2. How we use it

Information is used to deliver and improve our services, meet legal obligations, communicate with you and process payments through the NDIA or your plan manager.

3. Disclosure

We do not sell your information. We may share information with your consent, with other providers involved in your care, or where required by law.

4. Storage and security

Information is stored in secure, access-controlled systems hosted in Australia. We follow industry-standard security practices.

5. Your rights

You may request access to or correction of your personal information at any time by contacting Supporttoable@gmail.com.

6. Complaints

If you believe we've mishandled your information, contact us first. You may also contact the Office of the Australian Information Commissioner (OAIC).